An Overview of the Top 6 Workforce Management Tools
Keeping track of every single process that functions in an organization is one of the most difficult aspects of leading a team, whether it is a group of five or a multi-departmental organization of 500. With so many moving elements, it’s easy for employers to become overwhelmed. This is where workforce management comes in. There are numerous choices for managing the employees, whether they are working remotely, in the office, or out in the field.
Workforce management refers to a set of processes, procedures, and technologies aimed at maximizing productivity in any organization. Workforce management may comprise of various processes like budgeting, workload forecasting and projections, performance monitoring, time and attendance tracking, and staff scheduling. All of these small measures add up to the company’s overall workforce management strategy.
The global response to COVID-19 has resulted in the most dramatic transformation of workplace. Remote working has become the new normal, and businesses all over the world have moved from digitizing the interaction between the company and its customers to digitizing the interaction between the employers and employees.
3 Key Benefits of Effective Workforce Management
- Lower Labor Costs
Some projects and tasks necessitate a greater investment of time and resources than others. The risk comes from allocating too many resources to a low-priority task. Organizations can define project budgets with the help of workforce management tools, and avoid wastage of time and money.
- Improved Customer Satisfaction
Customer satisfaction and optimizing staff productivity are inextricably linked. According to Aberdeen Group, organizations who achieve best-in-class performance in workforce management, boost customer satisfaction by 18 percent each year, compared to 9 percent for all other organizations.
- Increased Productivity
Workforce management is assigning the right people to the suitable tasks and providing them with all of the resources they require to perform the tasks. This results in increased productivity, lesser revisions, less production delays, and higher overall quality. It’s vital for an organization’s growth to be able to get things done quickly without compromising quality.
According to a recent report published by Research Dive, the global workforce management market is estimated to garner a revenue of $9,580.3 million by 2027 and surge at a CAGR of 10.6%.
The Top Six Workforce Management Tools
Calamari is a workforce management app with less functionality than the others listed below. There are only two key features: leave management and staff attendance tracking. These, however, are well-implemented, making the app excellent for organizations who desire a small solution.
Paylocity is primarily touted as a payroll solution, but it also has significant features that can aid with labor management. Attendance Points, a point system for tracking schedules, is one of its standout features. Managers can determine which team members are frequently late, take excessive breaks, or often miss shifts. This will assist the managers in creating a timetable that is better personalized to the employees’ work habits, allowing the employees to perform at their best.
- Workday’s Human Capital Management
Workday's Human Capital Management software caters to a newer set of companies that put an emphasis on simplicity and flexibility. Independent evaluators have named it a winner in the HR administration field, and it claims itself as the only program that unifies talent management and HR.
- Kronos Workforce Ready
Kronos has been around for decades and is one of the most popular and oldest alternatives for workforce management in the market. Companies can use Kronos Workforce Ready’s solutions to manage anything from employee scheduling to timesheet management and payroll.
- WorkForce Suite
Workforce Suite, formally known as EmpCenter, is a large-scale workforce management solution. The program is totally web-based and works in conjunction with an organization’s existing programs and infrastructure. The Time & Attendance component is one of its most valuable features, allowing businesses to automate and personalize complex pay regulations and compliance needs.
Hubstaff is a performance tool that makes workforce management easier. It offers everything managers need to maximize the potential of their team, whether the employees are working in the office or working from home. The robust GPS time tracking feature of Hubstaff allows employers to know when and where their employees worked. They can also use geofenced job sites to automatically begin and end time tracking. Hubstaff will track time spent on the project by having team members enter specific places with their mobile phones.
Implementing a unified workforce management solution may help businesses save labor costs, streamline compliance, and empower employees to make better point-in-time decisions that support business objectives.
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