Chat with us, powered by LiveChat


The Global AI in BFSI Market Anticipated to Generate a Revenue of $84,337.5 Million, Growing at a CAGR of 19.1% from 2021 to 2028

Download Sample   Reports Overview

The global AI in BFSI market size is estimated to be valued at $84,337.5 million by 2028, surging from $21,067.8 million in 2020, at a CAGR of 19.1%.

COVID-19 Impact on AI in BFSI Market

Almost every industry has been moderately affected by the COVID-19 outbreak, which has raised churn rate. AI in BFSI market has experienced a negative affect due to the pandemic. The lockdown is having a negative influence on global production, supply networks, and logistics, as well as the continuity of operations in numerous industries.

However, the situation is likely to be under control in the coming years, and demand for AI in BFSI services is anticipated to rise as companies seek to improve customer experience and develop personalized relations with customers.

Global AI in BFSI Market Trends

The advantage of AI comparing with traditional asset and risk management techniques is the ability to feed data to the prediction algorithms that continuously adapt and autonomously reassess, with the possibility of integrating automated trading decisions. AI-related funds today are one of the sectors that hire most and the best AI-trained workforce, probably more than the Bigtech firms. AI also offers practical solutions for risk classification and consequent decisions for risk management. These factors are expected to increase the growth the AI in BFSI market share.

The low awareness about the adoption of AI based financial solutions in the developing economies especially in the small and medium financial organizations can hamper the growth of the global AI in BFSI market organizations during the forecast period. Moreover, many consumers are not properly aware of AI in BFSI and its uses in chat bots & virtual assistants, which might impact the growth of the market.

The implementation of AI in payment systems of financial institutions is expected to open new scope of opportunities for the market in the forecast period. AI is already broadly adopted for processing payments, helping to detect fraud, fight money laundering, and making the payment networks more efficient, in fact, there is a mix of front-end and back-end activities.  Financial institutions have started to implement AI solutions for automated and prompt fraud detection, with cost savings and better performances than human intervention. AI is also currently used to predict the amount of cash bank that branches must hold to meet depositors' needs at the lowest possible cost. These factors collectively are anticipated to provide opportunities during the forecast period.

Global AI in BFSI Market, Segmentation

The global AI in BFSI sector is segmented based on component, application, end-use, and region.


The component sub-segment is further classified into solution and services of which the solution sub-segment is projected to generate the maximum revenue during the forecast period. The solution sub-segment is predicted to register a revenue of $50,606.0 million during the forecast period.

The increasing demand for AI based solutions in front-office activities that directly involve financial service customers (e.g., lending, BFSI banking, investment management, and payment systems) and back-office activities (e.g., capital optimization, risk management, and market analysis) is expected to aid the growth of this sub-segment in the forecast period.


The application segment is further divided into front line, mid office, and back office, out of which the back office sub-segment is projected to grow at a faster CAGR during the forecast period. It is predicted that the market shall generate a revenue of $16,792.8  million by 2028, growing with a CAGR of 19.7%.

The growing application of AI in back-office applications such as fraud monitoring, early warning systems, predictive recruitment models, cyber security, credit scoring and risk management and others is expected to aid the growth of this sub-segment in the forecast period.


The end-use segment is further classified into bank, insurance, and others. Among these, insurance sub-segment is expected to be the fastest during the forecast period. It is predicted that the market shall generate a revenue of $29,881.8 million by 2028 with a CAGR of 19.7%.

The financial institutions that provide insurance have to identify the insurance risk coverage for different customers. The application of combining ML with alternative data allows insurance companies to obtain more precise risk assessment, better personalization of insurance contracts, and ultimately more access to insurance. These factors are expected to aid the growth of this sub-segment.


The AI in BFSI market share in Asia-Pacific is anticipated to be the fastest growing market during the forecast time period and reach $ 26,920.5 million by 2028, with a CAGR of 19.5%.

The countries in Asia-Pacific are technologically advanced and provide promising investment and income opportunities. These countries include China, Japan, Singapore, and India. Factors such as favorable economic conditions, government policies that support industrialization & globalization, and digitization are projected to boost the growth of the AI in BFSI market in APAC.

Key Players in the Global AI in BFSI Market

Some of the leading global AI in BFSI market players are

  2. Amazon Web Services (AWS), Inc.
  3. Microsoft Corporation
  4. Oracle Corporation
  5. Google LLC
  6. Avaamo, Inc.
  7. Intel Corporation
  8. Amelia
  9. Baidu, Inc
  10. SAP SE.

Along with the company profiles of the key players in the market, the report includes the Porter’s five forces model that gives deep insights into the competitive environment of the market.

Porter’s Five Forces Analysis for the Global AI in BFSI Market:

  • Bargaining Power of Suppliers: AI in BFSI market analysis states that the market has moderate concentration of distributors and suppliers and hence, the distributors and supplier controls are expected to be moderate, resulting in moderate bargaining power of dealers.
    Hence, the bargaining power of the supplier is moderate.
  • Bargaining Power of Buyers: Buyers will have reasonable bargaining power, significantly because of modest number of players operating in the AI in BFSI market.
    Hence, the bargaining power of the buyer is moderate.
  • Threat of New Entrants: In the modern world, new entrants may face multiple new barriers, like legal and government policies.
    Hence, the threat of the new entrants is moderate.
  • Threat of Substitutes: There are currently no alternate products for AI in BFSI.
    Thus, the threat of substitutes is low.
  • Competitive Rivalry in the Market: Robust presence of key players such as SAP and Microsoft System is creating massive rivalry in the local as well as international market. Also, high spending on business expansion and strategic tie-ups are some of the main factors rising competitive rivalry among the companies.
    Thus, the competitive rivalry in the market is high. 
Contact Us

Personalize this research

  •  Triangulate with your own data
  • Get Data as per your format and defination
  • Get a deeper dive on a specific application, geography, customer or competitor
10% Off on Customization