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IP Telephony Market by Offerings (Services and Solutions), Type (Integrated Access/Session Initiation Protocol (SIP) Trunking, Hosted IP PBX, and Managed IP PBX,), Call Type (Domestic Calls and International Calls), Installation Type (Wireless and Wired), Enterprise Size (Large Enterprise and Small & Medium Enterprises(SMEs)), End-user (Corporate, Government, and Residential), and Regional Analysis (North America, Europe, Asia-Pacific, and LAMEA): Global Opportunity Analysis and Industry Forecast, 2021–2028

IC22048580

Pages: 230

Apr 2022

IP Telephony Market Analysis

The global IP Telephony market is anticipated to garner $7,680.5 million in the 2021–2028 timeframe, growing from $2,845.8 million in 2020, at a healthy CAGR of 13.4%.

Market Synopsis

The cost effectivity of the IP telephony services is the key factor driving the IP telephony market. Additionally, acquisitions and business expansion by key market players are anticipated to boost the market growth.

However, the data security and the dependency on the bandwidth are the key factors anticipated to hamper the market growth in the near future.

According to the regional analysis of the market, the Asia-Pacific IP telephony market is anticipated to grow at a CAGR of 16.1%, by generating a revenue of $2,237.3 million during the projected period.

IP Telephony Overview

IP telephony (internet protocol telephony) is a solution that utilizes various technologies that uses various procedures in order to exchange fax, voice calls, and to share any kind of information through public switch telephone network (PSTN). In the recent years, the IP telephony has experienced and upsurge majorly in the telephone & communications industry. It has become a main source of data communication. Many companies across the globe have already shifted to IP telephony from regular telephone services and many organizations are planning to implement the IP telephony for internal communications as well.

Impact Analysis of COVID-19 on the Global IP Telephony Market

In the recent years, the world has experienced an unprecedented situation of COVID-19 outbreak, due to which the world has been impacted very badly. However, the IP telephony market has experienced a boost in the growth during the COVID-19 timeframe. Many of the organizations across the globe were forced to adopt the work from home policy due to which the companies adopted the IP telephony solutions which enables the employees to communicate from anywhere in the world with better communication sources. Thus, the COVID-19 situation has boosted the global IP telephony market.

Increasing Number of Cyberattacks is Projected to Drive the Market Growth

The fast advancement of technology has also resulted in an increase in the number of vulnerabilities in recent years. Because of the increasing number of cyber-attacks and risks, businesses are increasingly turning to IP Telephony products and services. According to IBM, the overall cost of data breaches in organizations was about $6 trillion in 2021 alone, and the figures are expected to climb during the predicted period. As a result, it has become critical to safeguard data and avert data breaches. As a result, enterprises are implementing IP Telephony technologies. Over the projected period, these factors are expected to boost the worldwide IP Telephony market.

To know more about global IP telephony market drivers, get in touch with our analysts here.

Lack of Funds is Restraining the Market Growth

The lack of funds for implementation of IP Telephony as well as for R&D among the small and medium enterprises is anticipated to hamper the market growth.

Adoption of AI in IP Telephony is Anticipated to Create Growth Opportunities

The implementation of artificial intelligence in the IP telephony market is anticipated to create better growth opportunities over the forecast period. Additionally, increasing adoption of IP telephony among the small and medium enterprises in projected to create huge growth opportunities in the near future.

To know more about global IP telephony market opportunities, get in touch with our analysts here.

[OFFERINGSGRAPH]

Source: Research Dive Analysis

The solutions sub-segment held the largest market share in the year 2020 accounting for $1,503.1 million and is predicted to reach $3,673.9 million over the forecast period growing at a CAGR 12.0%.
The rapid growth in the remote work solutions has boosted the market for IP telephony solutions in the recent years. Additionally, the growing adoption rate of IP telephony in various industries across the globe is another key factor that is boosting the IP telephony solutions sub-segment in the recent years.

[TYPEGRAPH]

Source: Research Dive Analysis

The integrated access/session initiation protocol (SIP) trunking sub-segment held the highest market share in 2020 accounting for $1,188.9 million and is projected to reach $3,151.0 million over the forecast period.
The integrated access/session initiation protocol (SIP) trunking sub-segment provides a strong and end to end encrypted communication system, and the communication system is easy to manage. Additionally, the call quality of the calls is exceptional and there is no limitation of the number of users, these factors are expected to boost the sub-segment in the near future.

[CALLTYPEGRAPH]

Source: Research Dive Analysis

The international calls sub-segment of the global IP telephony market is anticipated to grow at a CAGR of 12.0% and reach $3,621.6 million by 2028, growing from $1,484.5 million in 2020.
There are large number of advantages that are being provided by IP telephony for international calls such as the call rates are much cheaper when compared to traditional callings services and the call quality is also exceptional. Additionally, there are various other services that are being offered by IP telephony such as the user can purchase the number of any country and use it for the communication purposes, this way the calls are charged on the domestic call basis instead of international calls.

[INSTALLATIONTYPEGRAPH]

Source: Research Dive Analysis

The wireless sub-segment of the global IP telephony market is anticipated to grow at a CAGR of 15.1% and reach $4,150.6 million by 2028, growing from $1,367.5 million in 2020.
The ease of use is one of the key benefits that is being provided by the wireless installation devices. Moreover, cost saving is another huge benefit of using a wireless connection that allows the user to call anywhere in the world form anywhere across the globe.

[ENTERPRISESSIZEGRAPH]

Source: Research Dive Analysis

The SMEs sub-segment of the global IP telephony market is anticipated to grow at a CAGR of 15.7% and reach $4,007.8 million by 2028, growing from $1,257.5 million in 2020.
The rapid growth of the small & medium enterprises across the globe is the key growth factor for IP telephony. The small & medium enterprises do not have huge amount of funds in order to buy various subscriptions and pay huge costs for international callings and other services, thus the companies prefer opting for IP telephony.

[ENDUSERGRAPH]

Source: Research Dive Analysis

The corporate sub-segment of the global IP telephony market is anticipated to grow at a CAGR of 14.0% and reach $3,793.1 million by 2028, growing from $1,342.7 million in 2020.
Over the past decade, IP telephony has grown at a rapid pace. The reason for this growth is IP telephony offers many benefits that companies cannot find in traditional telecommunications solutions. For example, IP telephony is secure and efficient, making it a valuable asset for businesses of all sizes. Additionally, IP telephony allows companies to communicate with customers and employees from nearly anywhere in the world.

Global IP Telephony Market, Regional Insights:

The IP telephony market was investigated across North America, Europe, Asia-Pacific, and LAMEA.

Source: Research Dive Analysis

The Asia-Pacific IP Telephony Market is Anticipated to Experience the Fastest Growth Rate

IP telephony market in the Asia-Pacific region is anticipated to grow at the highest CAGR of 16.1% and reach $2,237.3 million in 2028.
The Asia-Pacific IP telephony market growth is majorly attributed to the growing number of industries in this region. Additionally, the number of technological advancements taking place in this region is another key factor driving the Asia-Pacific region market growth over the forecast period.

Competitive Scenario in the Global IP Telephony Market

Product advancements, innovations, and business expansion are common strategies followed by major market players.

Source: Research Dive Analysis

Some of the leading IP Telephony market players are IBM Corporation., VMware, Inc., enSilo, NeuVector, McAfee Corporation, Fidelis Cybersecurity, Sonatype, Sysdig, Inc. Tenable, Inc., and Aqua Security.

Porter’s Five Forces Analysis for the Global IP Telephony Market:

  • Bargaining Power of Suppliers: The number of IP telephony players is high. 
    Thus, the bargaining power of suppliers is low.
  • Bargaining Power of Buyers: Buyers have little bargaining power because establishing IP telephony requires a large capital investment. 
    Thus, the bargaining power of the buyers is low.
  • Threat of New Entrants: The companies entering IP telephony market have to deal with high investment cost.
    Thus, the threat of the new entrants is moderate.
  • Threat of Substitutes: The availability of the alternatives for the IP telephony is very low. 
    Thus, the threat of substitutes is low.
  • Competitive Rivalry in the Market: The competitive rivalry among industry leaders is extensive mainly because the number of players operating in IP telephony industry are concentrating on acquiring number of customer base.
    Therefore, competitive rivalry in the market is high.

Aspect

Particulars

  Historical Market Estimations

  2019-2020

  Base Year for Market Estimation

  2020

  Forecast Timeline for Market Projection

  2021-2028

  Geographical Scope

  North America, Europe, Asia-Pacific, LAMEA

  Segmentation by Offerings

  • Solutions
  • Services

  Segmentation by Type

  • Integrated Access/Session Initiation Protocol (SIP) Trunking
  • Managed IP PBX
  • Hosted IP PBX

  Segmentation by Call Type

  • International Call
  • Domestic Call

  Segmentation by Installation Type

  • Wireless
  • Wired

  Segmentation by Enterprise Size

  • Large Enterprises
  • Small & Medium Enterprises (SMEs)

  Segmentation by End-user

  • Corporates
  • Government
  • Residential

  Key Companies Profiled

  • Freshworks Inc
  • Intermedia.net, Inc
  • DIALPAD, INC.
  • Microsoft
  • Ziff Davis, Inc.
  • Ooma, Inc
  • Mitel Networks Corp.
  • RingCentral MVP
  • Vonage
  • Avaya IP telephony

1.Research Methodology

1.1.Desk Research
1.2.Real time insights and validation
1.3.Forecast model
1.4.Assumptions and forecast parameters

1.4.1.Assumptions
1.4.2.Forecast parameters

1.5.Data sources

1.5.1.Primary
1.5.2.Secondary

2.Executive Summary

2.1.360° summary
2.2.Offerings trends
2.3.Type Trends
2.4.Call Type Trends
2.5.Installation Type Trends
2.6.Enterprises Size Trends
2.7.End-user Trends

3.Market overview

3.1.Market segmentation & definitions
3.2.Key takeaways

3.2.1.Top investment pockets
3.2.2.Top winning strategies

3.3.Porter’s five forces analysis

3.3.1.Bargaining power of consumers
3.3.2.Bargaining power of suppliers
3.3.3.Threat of new entrants
3.3.4.Threat of substitutes
3.3.5.Competitive rivalry in the market

3.4.Market dynamics

3.4.1.Drivers
3.4.2.Restraints
3.4.3.Opportunities

3.5.Source landscape
3.6.Regulatory landscape
3.7.Patent landscape
3.8.Market value chain analysis
3.9.Strategic overview

4.IP Telephony Market, by Offerings

4.1.Solutions

4.1.1.Market size and forecast, by region, 2021-2028
4.1.2.Comparative market share analysis, 2021 & 2028

4.2.Services

4.2.1.Market size and forecast, by region, 2021-2028
4.2.2.Comparative market share analysis, 2021 & 2028

5.IP Telephony Market, by Type

5.1.Integrated Access/Session Initiation Protocol (SIP) Trunking

5.1.1.Market size and forecast, by region, 2021-2028
5.1.2.Comparative market share analysis, 2021 & 2028

5.2.Managed IP PBX

5.2.1.Market size and forecast, by region, 2021-2028
5.2.2.Comparative market share analysis, 2021 & 2028

5.3.Hosted IP PBX

5.3.1.Market size and forecast, by region, 2021-2028
5.3.2.Comparative market share analysis, 2021 & 2028

6.IP Telephony Market, by Call Type

6.1.International Calls

6.1.1.Market size and forecast, by region, 2021-2028
6.1.2.Comparative market share analysis, 2021 & 2028

6.2.Domestic Calls

6.2.1.Market size and forecast, by region, 2021-2028
6.2.2.Comparative market share analysis, 2021 & 2028

7.IP Telephony Market, by Installation Type

7.1.Wireless

7.1.1.Market size and forecast, by region, 2021-2028
7.1.2.Comparative market share analysis, 2021 & 2028

7.2.Wired

7.2.1.Market size and forecast, by region, 2021-2028
7.2.2.Comparative market share analysis, 2021 & 2028

8.IP Telephony Market, by Enterprise Size

8.1.Large Enterprises

8.1.1.Market size and forecast, by region, 2021-2028
8.1.2.Comparative market share analysis, 2021 & 2028

8.2.Small and Medium Enterprises (SMEs)

8.2.1.Market size and forecast, by region, 2021-2028
8.2.2.Comparative market share analysis, 2021 & 2028

9.IP Telephony Market, by End-user

9.1.Corporate

9.1.1.Market size and forecast, by region, 2021-2028
9.1.2.Comparative market share analysis, 2021 & 2028

9.2.Government

9.2.1.Market size and forecast, by region, 2021-2028
9.2.2.Comparative market share analysis, 2021 & 2028

9.3.Residential

9.3.1.Market size and forecast, by region, 2021-2028
9.3.2.Comparative market share analysis, 2021 & 2028

10.IP Telephony Market, by Region

10.1.North America

10.1.1.Market size and forecast, by Offerings, 2021-2028
10.1.2.Market size and forecast, by Type, 2021-2028
10.1.3.Market size and forecast, by Call Type, 2021-2028
10.1.4.Market size and forecast, by Installation Type 2021-2028
10.1.5.Market size and forecast, by Enterprise Size 2021-2028
10.1.6.Market size and forecast, by End-user 2021-2028
10.1.7.Market size and forecast, by country, 2021-2028
10.1.8.Comparative market share analysis, 2021 & 2028

10.1.9.U.S.

10.1.9.1.Market size and forecast, by Offerings, 2021-2028
10.1.9.2.Market size and forecast, by Type, 2021-2028
10.1.9.3.Market size and forecast, by Call Type, 2021-2028
10.1.9.4.Market size and forecast, by Installation Type, 2021-2028
10.1.9.5.Market size and forecast, by Enterprise Size 2021-2028
10.1.9.6.Market size and forecast, by End-user 2021-2028
10.1.9.7.Comparative market share analysis, 2021 & 2028

10.1.10.Canada

10.1.10.1.Market size and forecast, by Offerings, 2021-2028
10.1.10.2.Market size and forecast, by Type, 2021-2028
10.1.10.3.Market size and forecast, by Call Type, 2021-2028
10.1.10.4.Market size and forecast, by Installation Type, 2021-2028
10.1.10.5.Market size and forecast, by Enterprise Size 2021-2028
10.1.10.6.Market size and forecast, by End-user 2021-2028
10.1.10.7.Comparative market share analysis, 2021 & 2028

10.1.11.Mexico

10.1.11.1.Market size and forecast, by Offerings, 2021-2028
10.1.11.2.Market size and forecast, by Type, 2021-2028
10.1.11.3.Market size and forecast, by Call Type, 2021-2028
10.1.11.4.Market size and forecast, by Installation Type, 2021-2028
10.1.11.5.Market size and forecast, by Enterprise Size 2021-2028
10.1.11.6.Market size and forecast, by End-user 2021-2028
10.1.11.7.Comparative market share analysis, 2021 & 2028

10.2.Europe

10.2.1.Market size and forecast, by Offerings, 2021-2028
10.2.2.Market size and forecast, by Type, 2021-2028
10.2.3.Market size and forecast, by Call Type, 2021-2028
10.2.4.Market size and forecast, by Installation Type, 2021-2028
10.2.5.Market size and forecast, by Enterprise Size 2021-2028
10.2.6.Market size and forecast, by End-user 2021-2028
10.2.7.Market size and forecast, by country, 2021-2028
10.2.8.Comparative market share analysis, 2021 & 2028

10.2.9.UK

10.2.9.1.Market size and forecast, by Offerings, 2021-2028
10.2.9.2.Market size and forecast, by Type, 2021-2028
10.2.9.3.Market size and forecast, by Call Type, 2021-2028
10.2.9.4.Market size and forecast, by Installation Type, 2021-2028
10.2.9.5.Market size and forecast, by Enterprise Size 2021-2028
10.2.9.6.Market size and forecast, by End-user 2021-2028
10.2.9.7.Comparative market share analysis, 2021 & 2028

10.2.10.Germany

10.2.10.1.Market size and forecast, by Offerings, 2021-2028
10.2.10.2.Market size and forecast, by Type, 2021-2028
10.2.10.3.Market size and forecast, by Call Type, 2021-2028
10.2.10.4.Market size and forecast, by Installation Type, 2021-2028
10.2.10.5.Market size and forecast, by Enterprise Size 2021-2028
10.2.10.6.Market size and forecast, by End-user 2021-2028
10.2.10.7.Comparative market share analysis, 2021 & 2028

10.2.11.France

10.2.11.1.Market size and forecast, by Offerings, 2021-2028
10.2.11.2.Market size and forecast, by Type, 2021-2028
10.2.11.3.Market size and forecast, by Call Type, 2021-2028
10.2.11.4.Market size and forecast, by Installation Type, 2021-2028
10.2.11.5.Market size and forecast, by Enterprise Size 2021-2028
10.2.11.6.Market size and forecast, by End-user 2021-2028
10.2.11.7.Comparative market share analysis, 2021 & 2028

10.2.12.Spain

10.2.12.1.Market size and forecast, by Offerings, 2021-2028
10.2.12.2.Market size and forecast, by Type, 2021-2028
10.2.12.3.Market size and forecast, by Call Type, 2021-2028
10.2.12.4.Market size and forecast, by Installation Type, 2021-2028
10.2.12.5.Market size and forecast, by Enterprise Size 2021-2028
10.2.12.6.Market size and forecast, by End-user 2021-2028
10.2.12.7.Comparative market share analysis, 2021 & 2028

10.2.13.Italy

10.2.13.1.Market size and forecast, by Offerings, 2021-2028
10.2.13.2.Market size and forecast, by Type, 2021-2028
10.2.13.3.Market size and forecast, by Call Type, 2021-2028
10.2.13.4.Market size and forecast, by Installation Type, 2021-2028
10.2.13.5.Market size and forecast, by Enterprise Size 2021-2028
10.2.13.6.Market size and forecast, by End-user 2021-2028
10.2.13.7.Comparative market share analysis, 2021 & 2028

10.2.14.Rest of Europe

10.2.14.1.Market size and forecast, by Offerings, 2021-2028
10.2.14.2.Market size and forecast, by Type, 2021-2028
10.2.14.3.Market size and forecast, by Call Type, 2021-2028
10.2.14.4.Market size and forecast, by Installation Type, 2021-2028
10.2.14.5.Market size and forecast, by Enterprise Size 2021-2028
10.2.14.6.Market size and forecast, by End-user 2021-2028
10.2.14.7.Comparative market share analysis, 2021 & 2028

10.3.Asia Pacific

10.3.1.Market size and forecast, by Offerings, 2021-2028
10.3.2.Market size and forecast, by Type, 2021-2028
10.3.3.Market size and forecast, by Call Type, 2021-2028
10.3.4.Market size and forecast, by Installation Type, 2021-2028
10.3.5.Market size and forecast, by Enterprise Size 2021-2028
10.3.6.Market size and forecast, by End-user 2021-2028
10.3.7.Market size and forecast, by country, 2021-2028
10.3.8.Comparative market share analysis, 2021 & 2028

10.3.9.India

10.3.9.1.Market size and forecast, by Offerings, 2021-2028
10.3.9.2.Market size and forecast, by Type, 2021-2028
10.3.9.3.Market size and forecast, by Call Type, 2021-2028
10.3.9.4.Market size and forecast, by Installation Type, 2021-2028
10.3.9.5.Market size and forecast, by Enterprise Size 2021-2028
10.3.9.6.Market size and forecast, by End-user 2021-2028
10.3.9.7.Comparative market share analysis, 2021 & 2028

10.3.10.China

10.3.10.1.Market size and forecast, by Offerings, 2021-2028
10.3.10.2.Market size and forecast, by Type, 2021-2028
10.3.10.3.Market size and forecast, by Call Type, 2021-2028
10.3.10.4.Market size and forecast, by Installation Type, 2021-2028
10.3.10.5.Market size and forecast, by Enterprise Size 2021-2028
10.3.10.6.Market size and forecast, by End-user 2021-2028
10.3.10.7.Comparative market share analysis, 2021 & 2028

10.3.11.Japan

10.3.11.1.Market size and forecast, by Offerings, 2021-2028
10.3.11.2.Market size and forecast, by Type, 2021-2028
10.3.11.3.Market size and forecast, by Call Type, 2021-2028
10.3.11.4.Market size and forecast, by Installation Type, 2021-2028
10.3.11.5.Market size and forecast, by Enterprise Size 2021-2028
10.3.11.6.Market size and forecast, by End-user 2021-2028
10.3.11.7.Comparative market share analysis, 2021 & 2028

10.3.12.South Korea

10.3.12.1.Market size and forecast, by Offerings, 2021-2028
10.3.12.2.Market size and forecast, by Type, 2021-2028
10.3.12.3.Market size and forecast, by Call Type, 2021-2028
10.3.12.4.Market size and forecast, by Installation Type, 2021-2028
10.3.12.5.Market size and forecast, by Enterprise Size 2021-2028
10.3.12.6.Market size and forecast, by End-user 2021-2028
10.3.12.7.Comparative market share analysis, 2021 & 2028

10.3.13.Australia

10.3.13.1.Market size and forecast, by Offerings, 2021-2028
10.3.13.2.Market size and forecast, by Type, 2021-2028
10.3.13.3.Market size and forecast, by Call Type, 2021-2028
10.3.13.4.Market size and forecast, by Installation Type, 2021-2028
10.3.13.5.Market size and forecast, by Enterprise Size 2021-2028
10.3.13.6.Market size and forecast, by End-user 2021-2028
10.3.13.7.Comparative market share analysis, 2021 & 2028

10.3.14.Rest of Asia-Pacific

10.3.14.1.Market size and forecast, by Offerings, 2021-2028
10.3.14.2.Market size and forecast, by Type, 2021-2028
10.3.14.3.Market size and forecast, by Call Type, 2021-2028
10.3.14.4.Market size and forecast, by Installation Type, 2021-2028
10.3.14.5.Market size and forecast, by Enterprise Size 2021-2028
10.3.14.6.Market size and forecast, by End-user 2021-2028
10.3.14.7.Comparative market share analysis, 2021 & 2028

10.4.LAMEA

10.4.1.Market size and forecast, by Offerings, 2021-2028
10.4.2.Market size and forecast, by Type, 2021-2028
10.4.3.Market size and forecast, by Call Type, 2021-2028
10.4.4.Market size and forecast, by Installation Type, 2021-2028
10.4.5.Market size and forecast, by Enterprise Size 2021-2028
10.4.6.Market size and forecast, by End-user 2021-2028
10.4.7.Market size and forecast, by country, 2021-2028
10.4.8.Comparative market share analysis, 2021 & 2028

10.4.9.Brazil

10.4.9.1.Market size and forecast, by Offerings, 2021-2028
10.4.9.2.Market size and forecast, by Type, 2021-2028
10.4.9.3.Market size and forecast, by Call Type, 2021-2028
10.4.9.4.Market size and forecast, by Installation Type, 2021-2028
10.4.9.5.Market size and forecast, by Enterprise Size 2021-2028
10.4.9.6.Market size and forecast, by End-user 2021-2028
10.4.9.7.Comparative market share analysis, 2021 & 2028

10.4.10.Saudi Arabia

10.4.10.1.Market size and forecast, by Offerings, 2021-2028
10.4.10.2.Market size and forecast, by Type, 2021-2028
10.4.10.3.Market size and forecast, by Call Type, 2021-2028
10.4.10.4.Market size and forecast, by Installation Type, 2021-2028
10.4.10.5.Market size and forecast, by Enterprise Size 2021-2028
10.4.10.6.Market size and forecast, by End-user 2021-2028
10.4.10.7.Comparative market share analysis, 2021 & 2028

10.4.11.South Africa

10.4.11.1.Market size and forecast, by Offerings, 2021-2028
10.4.11.2.Market size and forecast, by Type, 2021-2028
10.4.11.3.Market size and forecast, by Call Type, 2021-2028
10.4.11.4.Market size and forecast, by Installation Type, 2021-2028
10.4.11.5.Market size and forecast, by Enterprise Size 2021-2028
10.4.11.6.Market size and forecast, by End-user 2021-2028
10.4.11.7.Comparative market share analysis, 2021 & 2028

10.4.12.Rest of LAMEA

10.4.12.1.Market size and forecast, by Offerings, 2021-2028
10.4.12.2.Market size and forecast, by Type, 2021-2028
10.4.12.3.Market size and forecast, by Call Type, 2021-2028
10.4.12.4.Market size and forecast, by Installation Type, 2021-2028
10.4.12.5.Market size and forecast, by Enterprise Size 2021-2028
10.4.12.6.Market size and forecast, by End-user 2021-2028
10.4.12.7.Comparative market share analysis, 2021 & 2028

11.Company profiles

11.1.DIALPAD, INC.

11.1.1.Business overview
11.1.2.Financial performance
11.1.3.Product portfolio
11.1.4.Recent strategic moves & developments
11.1.5.SWOT analysis

11.2.Intermedia.net, Inc

11.2.1.Business overview
11.2.2.Financial performance
11.2.3.Product portfolio
11.2.4.Recent strategic moves & developments
11.2.5.SWOT analysis

11.3.Mitel Networks Corp.

11.3.1.Business overview
11.3.2.Financial performance
11.3.3.Product portfolio
11.3.4.Recent strategic moves & developments
11.3.5.SWOT analysis

11.4.RingCentral MVP

11.4.1.Business overview
11.4.2.Financial performance
11.4.3.Product portfolio
11.4.4.Recent strategic moves & developments
11.4.5.SWOT analysis

11.5.Ziff Davis, Inc.

11.5.1.Business overview
11.5.2.Financial performance
11.5.3.Product portfolio
11.5.4.Recent strategic moves & developments
11.5.5.SWOT analysis

11.6.Freshworks Inc

11.6.1.Business overview
11.6.2.Financial performance
11.6.3.Product portfolio
11.6.4.Recent strategic moves & developments
11.6.5.SWOT analysis

11.7.Microsoft

11.7.1.Business overview
11.7.2.Financial performance
11.7.3.Product portfolio
11.7.4.Recent strategic moves & developments
11.7.5.SWOT analysis

11.8.Avaya

11.8.1.Business overview
11.8.2.Financial performance
11.8.3.Product portfolio
11.8.4.Recent strategic moves & developments
11.8.5.SWOT analysis

11.9.Ooma, Inc

11.9.1.Business overview
11.9.2.Financial performance
11.9.3.Product portfolio
11.9.4.Recent strategic moves & developments
11.9.5.SWOT analysis

11.10.Vonage

11.10.1.Business overview
11.10.2.Financial performance
11.10.3.Product portfolio
11.10.4.Recent strategic moves & developments
11.10.5.SWOT analysis

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